Case study
Selina Advance
Sales Force to fully custom B2C and internal tools.
5,000
Scaled case volume by 300%, handling 5,000+ cases per month
25%
Reduced underwriting errors by 25%, improving accuracy
$150M
Platform optimization directly contributed to closing a $150M Series B round
Team
Delivery manager, technical manager, lead designer, lead developer
What we did
Design
Custom Code
Deliverables
Website
App
Duration
3 weeks
Tech stack
Next j.s, Webflow, Sanity
Selina Advance is a financial service that provides flexible credit lines and loans secured against property in the UK. Currently scaling to become a $100M company, it allows homeowners to access funds based on their property equity, offering a more affordable alternative to traditional unsecured loans or credit.
Problem statement
Selina Advance’s existing Salesforce-based underwriting platform was creating a bottleneck for the underwriting department. A clunky user-experience, an inability to handle complex workflow and poor interoperability with third party tooling limited the department’s ability to reach KPIs that were crucial for it to close its Series B funding round.
Hypothesis
To accelerate case processing for underwriters, Rise needs to design a platform optimising the UX for established workflows while simultaneously enabling high levels of customisation through modularity to cater for third party integrations.
Solution
Rise worked with the in-house product team to map all established workflows and understand company data model structures to simplify future API integrations.
Rise mirrored the internal underwriting teams to find points points.
Figma prototypes were used heavily to test new ideas and get buy-in from internal stakeholders.
Rise delivered high-fidelity designs for an end-to-end custom underwriting platform that enabled Seline to scale case processing, enabling them to close a $150M Series B.
As part of the delivery, Rise established continuous data collection and feedback processes, ensuring Selina’s tools could adapt with evolving business needs.
“The team levelled-up our entire infrastructure, helped us think visually, iterate and simplify our solutions.”
Orlando Hutchings
Product Manager, Selina Finance.
Selina Advance is a financial service that provides flexible credit lines and loans secured against property in the UK. Currently scaling to become a $100M company, it allows homeowners to access funds based on their property equity, offering a more affordable alternative to traditional unsecured loans or credit.
Problem statement
Selina Advance’s existing Salesforce-based underwriting platform was creating a bottleneck for the underwriting department. A clunky user-experience, an inability to handle complex workflow and poor interoperability with third party tooling limited the department’s ability to reach KPIs that were crucial for it to close its Series B funding round.
Hypothesis
To accelerate case processing for underwriters, Rise needs to design a platform optimising the UX for established workflows while simultaneously enabling high levels of customisation through modularity to cater for third party integrations.
Solution
Rise worked with the in-house product team to map all established workflows and understand company data model structures to simplify future API integrations.
Rise mirrored the internal underwriting teams to find points points.
Figma prototypes were used heavily to test new ideas and get buy-in from internal stakeholders.
Rise delivered high-fidelity designs for an end-to-end custom underwriting platform that enabled Seline to scale case processing, enabling them to close a $150M Series B.
As part of the delivery, Rise established continuous data collection and feedback processes, ensuring Selina’s tools could adapt with evolving business needs.
“The team levelled-up our entire infrastructure, helped us think visually, iterate and simplify our solutions.”
Orlando Hutchings
Product Manager, Selina Finance.
Selina Advance is a financial service that provides flexible credit lines and loans secured against property in the UK. Currently scaling to become a $100M company, it allows homeowners to access funds based on their property equity, offering a more affordable alternative to traditional unsecured loans or credit.
Problem statement
Selina Advance’s existing Salesforce-based underwriting platform was creating a bottleneck for the underwriting department. A clunky user-experience, an inability to handle complex workflow and poor interoperability with third party tooling limited the department’s ability to reach KPIs that were crucial for it to close its Series B funding round.
Hypothesis
To accelerate case processing for underwriters, Rise needs to design a platform optimising the UX for established workflows while simultaneously enabling high levels of customisation through modularity to cater for third party integrations.
Solution
Rise worked with the in-house product team to map all established workflows and understand company data model structures to simplify future API integrations.
Rise mirrored the internal underwriting teams to find points points.
Figma prototypes were used heavily to test new ideas and get buy-in from internal stakeholders.
Rise delivered high-fidelity designs for an end-to-end custom underwriting platform that enabled Seline to scale case processing, enabling them to close a $150M Series B.
As part of the delivery, Rise established continuous data collection and feedback processes, ensuring Selina’s tools could adapt with evolving business needs.
“The team levelled-up our entire infrastructure, helped us think visually, iterate and simplify our solutions.”
Orlando Hutchings
Product Manager, Selina Finance.
Selina Advance is a financial service that provides flexible credit lines and loans secured against property in the UK. Currently scaling to become a $100M company, it allows homeowners to access funds based on their property equity, offering a more affordable alternative to traditional unsecured loans or credit.
Problem statement
Selina Advance’s existing Salesforce-based underwriting platform was creating a bottleneck for the underwriting department. A clunky user-experience, an inability to handle complex workflow and poor interoperability with third party tooling limited the department’s ability to reach KPIs that were crucial for it to close its Series B funding round.
Hypothesis
To accelerate case processing for underwriters, Rise needs to design a platform optimising the UX for established workflows while simultaneously enabling high levels of customisation through modularity to cater for third party integrations.
Solution
Rise worked with the in-house product team to map all established workflows and understand company data model structures to simplify future API integrations.
Rise mirrored the internal underwriting teams to find points points.
Figma prototypes were used heavily to test new ideas and get buy-in from internal stakeholders.
Rise delivered high-fidelity designs for an end-to-end custom underwriting platform that enabled Seline to scale case processing, enabling them to close a $150M Series B.
As part of the delivery, Rise established continuous data collection and feedback processes, ensuring Selina’s tools could adapt with evolving business needs.
“The team levelled-up our entire infrastructure, helped us think visually, iterate and simplify our solutions.”
Orlando Hutchings
Product Manager, Selina Finance.
Selina Advance is a financial service that provides flexible credit lines and loans secured against property in the UK. Currently scaling to become a $100M company, it allows homeowners to access funds based on their property equity, offering a more affordable alternative to traditional unsecured loans or credit.
Problem statement
Selina Advance’s existing Salesforce-based underwriting platform was creating a bottleneck for the underwriting department. A clunky user-experience, an inability to handle complex workflow and poor interoperability with third party tooling limited the department’s ability to reach KPIs that were crucial for it to close its Series B funding round.
Hypothesis
To accelerate case processing for underwriters, Rise needs to design a platform optimising the UX for established workflows while simultaneously enabling high levels of customisation through modularity to cater for third party integrations.
Solution
Rise worked with the in-house product team to map all established workflows and understand company data model structures to simplify future API integrations.
Rise mirrored the internal underwriting teams to find points points.
Figma prototypes were used heavily to test new ideas and get buy-in from internal stakeholders.
Rise delivered high-fidelity designs for an end-to-end custom underwriting platform that enabled Seline to scale case processing, enabling them to close a $150M Series B.
As part of the delivery, Rise established continuous data collection and feedback processes, ensuring Selina’s tools could adapt with evolving business needs.
“The team levelled-up our entire infrastructure, helped us think visually, iterate and simplify our solutions.”
Orlando Hutchings
Product Manager, Selina Finance.
Read the next case study
We took the real estate business’ website to the next level.
Contact
team@userise.co
London
Second Home
68 Hanbury St
E1 5JL
United Kingdom
Lisbon
Amsterdam
London
Second Home
68 Hanbury St
E1 5JL
United Kingdom
Lisbon
Amsterdam
London
Second Home
68 Hanbury St
E1 5JL
United Kingdom
Lisbon
Amsterdam
Copyright Rise 2025. Designed using Rise.
Newsletter
Stay In The Loop
Receive special reports and updates from the Rise HQ.
Copyright Rise 2025. Designed using Rise.
Cookies
Privacy
Elevate Your
Execution
Speak to one of our experts about your project—book a call today.
Elevate Your
Execution
Speak to one of our experts about your project—book a call today.
Elevate Your
Execution
Speak to one of our experts about your project—book a call today.
Elevate Your
Execution
Speak to one of our experts about your project—book a call today.
Elevate Your
Execution
Speak to one of our experts about your project—book a call today.